Answers Before You Ask

Open the villa's page, choose a room configuration and pick free dates on the live availability calendar. You'll see your full price, including any seasonal rate or current promotion, before you send anything. Instant Book villas confirm immediately; for the others our reservations team confirms availability with you before any payment is requested. Once confirmed, a 50 percent deposit secures the dates.

It depends on the property. Villas showing an Instant Book badge confirm your stay the moment you book free dates on the villa page, and your invoice arrives by email straight away. For every other villa, your request goes through a short approval step so our team can verify availability and property details before confirming, which usually takes less than one business day. Either way, each villa page shows live availability, so you can see which dates are free before you ask.

Payments are made by bank transfer to our TTD or USD Scotiabank accounts, or our Republic Bank TTD account. After transferring, email a photo of your payment receipt so our team can verify and confirm it against your booking.

A 50 percent deposit is required within 72 hours of your reservation being confirmed to secure the dates. The remaining balance is due 21 days before arrival. Reservations made within 21 days of arrival require full payment upfront.

If the deposit is not received within 72 hours of confirmation, the tentative reservation is released so the dates can be offered to other guests.

The damage deposit is equal to one night's accommodation rate for your selected property and room configuration. It is refunded within five working days of check-out once the property has been inspected, provided no damage or additional cleaning is required.

Sunsational Tobago operates a no-refund cancellation policy. If your plans change, we offer six months to rebook the same accommodation, or in some cases a different property, at no additional charge.

Check-in and check-out times vary by property and are confirmed with you before arrival. Early check-in and late check-out are available on request, subject to availability.

Yes, subject to availability. Early check-in before 12pm is TT$400, or TT$200 after 12pm. Late check-out before 2pm is TT$200, or TT$400 after 2pm.

Several of our villas sit inside gated communities. Once your booking is confirmed, we send full directions and ask you to call our team or housekeeper when you reach the gate or property so we can let you in and complete check-in.

Yes. Sunsational Tobago offers special occasion bedroom décor, local breakfast delivery, a grocery stock-up before you arrive and car rental. Current prices are on our Additional Services page. Add them from the Additional services tab in any villa's booking form, or request them on their own. Our team confirms each one with you before any payment is requested.

Yes. Choose an economy sedan, a compact SUV or a mid-size SUV, priced per rental day. Your car can be waiting at the airport or delivered to your villa. Vehicles are subject to availability, and our team confirms your vehicle, pickup and driver details with you before your stay.

Yes. Order a local breakfast of roast or fry bake with sausage, saltfish, scrambled eggs or cheese, plus tea or fresh juice. Please order in advance. Our team confirms availability for your dates, then the menu opens for you to order your meals and pay.

Yes. Send us your shopping list and we arrange basic groceries to be ready in your accommodation when you arrive. There is a stocking and packing fee, and we confirm the estimated grocery cost and service fee with you before shopping. Items are subject to availability.

Choose room décor, a balloon bouquet and banner, or a message spelled in rose petals on the bed, so the bedroom is ready when your guest arrives. Décor is available at every property for birthdays, anniversaries, proposals and honeymoons. Ask for it when you book, or request it on its own.

Pets are not permitted unless approved by management in writing prior to arrival.

This varies by property. Eagles' Base Villa and Surfers' Paradise Villa in Mount Irvine are built for weddings, retreats and celebrations. Sugar Haven Villas welcomes small events, and Tropicbird Townhouse allows events and parties, all with prior arrangement and payment at the time of booking. Eagles' Base events are booked as the Full Estate with its cottage, and Plantation View Villa can be taken with Eagles' Base for a larger gathering, so please tell us about your event when you enquire. Twin Tides Villas and Villa Arizia do not permit events, parties or loud music. Occasion decor for birthdays and anniversaries is available at every property, please mention it in your enquiry.

Smoking is strictly prohibited inside all accommodations. Where permitted, smoking should only take place in designated outdoor areas.

Yes. Sunsational Tobago provides full-service property management, including guest communication, housekeeping coordination, marketing and reporting. Visit our Property Management page to register your interest.

Guest communication, turnover and housekeeping coordination, professional photography-led marketing, itemised occupancy and revenue reporting, a hands-on local team, and real estate guidance on positioning, pricing and improvements.

We work with villa, guesthouse and hotel owners. Today our managed portfolio is villas and townhouses in Bon Accord, Mount Irvine and Mason Hall.

Register your interest using the form on our Property Management page, with no obligation. Our team then has a short conversation with you about your goals and how you currently manage bookings, and puts together a tailored proposal for your property.

Yes. We provide clear, itemised occupancy and revenue reporting, so you always know how your property is performing.

Our managed properties are in Bon Accord (Sugar Haven Villas, Twin Tides Villas and Villa Arizia), Mount Irvine (Eagles' Base Villa, Surfers' Paradise Villa and Plantation View Villa) and Mason Hall (Tropicbird Townhouse), all within reach of Tobago's main beaches, restaurants and the A.N.R. Robinson International Airport.

Both Sugar Haven villas, both Twin Tides villas, Villa Arizia, Eagles' Base Villa (an infinity pool) and Surfers' Paradise Villa (a pool and jacuzzi) and Plantation View Villa (a pool and spa) each have their own private pool. Tropicbird Townhouse has a community pool at Forest Hills Villas in Mason Hall.

Yes. Eagles' Base Villa in Mount Irvine sleeps up to 36 guests and Surfers' Paradise Villa up to 31 (36 with its private apartment), each with a base rate that covers the first 12 or 14 guests and a set price for each additional guest. Sugar Haven Villas and Twin Tides Villas each pair two villas side by side, so family reunions, weddings and friends' trips can stay together with space to spread out. Open the combined Sugar Haven Villas or Twin Tides Villas listing to see availability for the whole group. Plantation View Villa in Mount Irvine sleeps up to 14 and sits next door to Eagles' Base, and the two can be taken together for up to 54 guests, so ask us for a quote.